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Contacting Us

Show All Answers

1. What are the business hours at City Hall?

8:00 a.m. to 4:30 p.m. Monday through Friday.

2. Who do I contact when my garbage has not been picked up?

If you have a concern with garbage, recycling, or yard waste, please contact Republic Services at 563-823-1323

3. How do I find out who my alderman is?

Visit Find my Alderman. The city consists of 7 wards with one Alderman per ward.

City Council

4. Where do I obtain a copy of the City Council agenda or meeting minutes?

Visit AGENDAS & MINUTES
.

5. How do I contact a city department?

Visit the Staff Directory
.

6. How do I apply for a job with the City?

Visit here to complete an employment application on line. For more information please email Human Resources

7. Can I pay my utility bill online or over the phone?

You may pay your utility bill online at www.xpressbillpay.com with credit, debit or echeck. You may also pay over the phone by calling 1-800-785-5195. When paying over the phone a charge of $1.95 will be added to your account.

8. What number do I call for a non-emergency situation?

For non-emergencies, please call the East Moline Police Department non-emergency dispatch at 309-797-0402.

9. How do I request a street light for my neighborhood?

The City has a street light policy, which governs the placement of street lights. Contact Public Works at 309-752-1573 for more information.

10. I have a sump pump for my house. Where can I drain the water?

It is preferable that the water is drained out into your grass lawn. It must to be 10 feet from city right-of-way.

11. When and where does the City Council meet?

Visit Committee of the Whole

The City Council meets the first and third Mondays of each month at 6:30 p.m. in the City Hall Council Chambers on the 2nd Floor. City Hall is located at 915 16th Avenue in East Moline Illinois.  

When the council meeting falls on a federal holiday, the meeting is held the Tuesday after - For example - Martin Luther King day is the 3rd Monday of the month - the meeting will then be the following day on Tuesday.  

12. How do I have an item placed on a Committee of the Whole agenda?

The City Administrator coordinates the agenda for the Committee of the Whole meetings. Agenda items are due in the City Administrator at City Hall Annex seven days preceding the Council meeting. The item must be approved by the City Administrator. Call or email Mark Rothert 309-752-1513.

13. What is the "right-of-way"?

Right-of-way (ROW) is land which is owned by the City to provide a location for the construction of streets, alleys, sidewalks, and utilities. Typically, the width of public ROW is 50, 60, or 64 feet, although other widths may occur. ROW is always wider than the street. If a 50-foot wide ROW has a 26-foot wide street, then there is a 12-foot wide area behind the curb on both sides of the street which is owned by the City, providing that street is centered in the ROW. Property owners cannot encroach upon public ROW with fences, walls, or buildings since this may conflict with the use of ROW for utilities and sidewalks. For more information visit Zoning
.

14. How do I dispose of large items, such as appliances and furniture?

Stickers are available at the water office - 915 16th Avenue, the Jewel service counter, and the service counter at the Silvis Hy-Vee. They are fifteen dollars per load (what would fit in the bed of a small pickup truck).  You can schedule a special pickup (pickups are scheduled on Wednesdays) for larger items by calling 752-1573.

We are unable to take white good appliances, tires, remodeling or construction materials.  You can call 1-877-934-5378 for appliances and tires - up to 10 tires per year.  

Contact Scott County (reciprocal agreement with Rock Island County) for hazardous materials and ewaste disposal:

Household Hazardous Material Facility
5640 Carey Avenue
Davenport, IA 52807
(563) 386-9575

Electronic Demanufacturing Facility 
1048 East 59th Street
Davenport, IA 52807
563-823-0119

15. How do I dispose of my leaves?

Beginning the first full week of the months of April and November and continuing thru those respective months, yard waste stickers are not required for collection.

• Republic Services offers a voluntary yard waste cart subscription service for $8.33 per residential unit per month (billed over the 12-month period) for 2023. (This rate would increase to $8.66 next year)  Participation in this subscription service is voluntary and yard waste bag stickers would still be available for those wishing to continue to use yard waste bags and avoid the monthly recurring fee.  Please call 309-752-1530 to sign up.
• Yard waste collection is available from April  through November and will occur on the same day as your regular trash collection. In order to be collected, yard waste must be set out by 7:00 am, in either a biodegradable paper bag or must have a brush tie. 
  • Please attach a yard waste sticker to each bag or bundle. Brush and tree branches may not exceed 4 feet in length and 4 inches in diameter and must be bundled with jute twine or uncoated string. Bundles must not exceed 2 feet in diameter or 50 pounds in weight.  Yard waste stickers may be purchased at East Moline Jewel, and at Silvis HyVee at the cost of $1.50 per sticker. Brush ties may be purchased at East Moline Jewel and at Silvis HyVee at the cost of $1.75 per brush tie.
    
• Mulching your leaves is not only good for your lawn, but it can also save you time and money. So instead of bagging leaves & send them to a landfill, mulch them instead!  In early fall when leaf drop is slow, simply mow the leaves into your lawn. As leaf drop increases or if you have a pile-up of leaves, increase the mowing height as high as it can go.  Then continue to mow over the leaves on a weekly basis. It is as simple as that.  Just like grass clippings, tree leaves have nutrients that will break down over time by the micro-organisms in your soil and will feed your grass.
  Mulching your leaves is also good for the environment. Did you know that yard waste accounts for nearly 12% of the trash collected in the United States? Composting yard litter like leaves helps reduce the amount of methane emitted from landfills and lowers our collective carbon footprint.
  
• While not encouraged, burn days are Monday,Wednesday & Saturdays 8:00 a.m. to 5:00 p.m. unless designated a no-burn day by the fire department. Burning Regulations
  
  
  

16. How do I reserve a park shelter?

Shelter reservations are available each day schedule for two sessions each day: 7 a.m. - 4 p.m. and 4-10 p.m. The cost for the East Moline shelter reservations is $20 per session and $40 for all day (both sessions). Reservations can be made at the Engineering and Maintenance Services Facility located at 1200 13th Avenue.

Park Division

17. Can I meet with the city inspectors?

Residents can meet with city inspectors (building, electrical, mechanical and plumbing) personally in the office from 8:00 - 9:30 and 3:30 to 4:30 p.m and by appointment. The inspectors are in the field performing inspections the rest of each day.  If you want to schedule an appointment you can email the inspectors - Building/Electrical or Plumbing/Mechanical.  If you have zoning questions you can contact the zoning official.

18. What work requires a building permit?

The following are some of the more common projects that require the purchase of a building permit: new homes, wood decks, patio covers, porch repairs and replacements, roofing/shingling, siding, additions, garages, carports, sheds greater than 120 square feet in area, structural repairs, retaining walls over 2 feet in height, interior remodeling involving drywall or moving of or building walls, altering windows or doors, and demolitions. Visit Building Permits

.

19. How do I obtain a building permit?

To obtain a building permit, please visit the Inspections Office located at the City Hall Annex at 912 16th Avenue, East Moline or call 309-752-1509. Permits can be obtained Monday through Friday between 7:00 a.m. to 9:00 a.m, 12:30 p.m. to 1:30 p.m. and 3:30 to 4:30 p.m. These permits include Building, Plumbing, Electrical, Heating and Food. Building Permits
.