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1. What is the Adopt-A-Park Program?
2. Why Adopt-A-Park?
3. How does the program work?
4. Who can participate in Adopt-A-Park?
5. What types of support materials does the Maintenance Department, Parks Division provide?

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1. What are the business hours at City Hall?
2. Who do I contact when my garbage has not been picked up?
3. How do I find out who my alderman is?
4. Where do I obtain a copy of the City Council agenda or meeting minutes?
5. How do I contact a city department?
6. How do I apply for a job with the City?
7. Can I pay my utility bill online or over the phone?
8. What number do I call for a non-emergency situation?
9. How do I request a street light for my neighborhood?
10. I have a sump pump for my house. Where can I drain the water?
11. When and where does the City Council meet?
12. How do I have an item placed on a Committee of the Whole agenda?
13. What is the "right-of-way"?
14. How do I dispose of large items, such as appliances and furniture?
15. How do I dispose of my leaves?
16. How do I reserve a park shelter?
17. Can I meet with the Inspectors?
18. What work requires a building permit?
19. How do I obtain a building permit?

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1. What is the size of the entire 2014 city budget?
2. What is the sales tax rate paid by citizens?
3. What is the outstanding estimated total debt of the City as of the end of 2013?
4. Who do I call for water service and disconnect?
5. Where do I pay my utility bill?
6. Can I pay my utility bill online or over the phone?
7. Am I billed a flat rate or by my usage for water?
8. If I have a water problem at night, on weekends or holidays, what do I do?
9. What should I do if I am gone for an extended period?
10. When should I let someone know that my water bill is higher than usual?
11. How do I get water turned back on after being shut off for a delinquent bill?
12. Can I make payment arrangements on a high utility bill?

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1. What is FOIA?
2. Who is subject to FOIA?
3. Who can file a FOIA request?
4. What are the consequences if a public body fails to designate a FOIA officer?
5. How many days does the public body have to respond to a FOIA request?

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1. I received a letter that my grass is too tall. Am I getting fined?
2. I received a notice letter, but my grass was already mowed.
3. I received a notice/bill but no longer own the property due to selling on contract /forcelosure /bankruptcy
4. Due to ____ reason, I cannot mow the grass.
5. How many notices will I get?
6. The property down the street has tall weeds. Who do I call?
7. How do you tell if the grass is too tall?
8. The house next door has tall weeds in the backyard behind their privacy fence. Why hasn’t anything been done?
9. The property next door only mows the front why isn't the City doing anything?
10. I received a notice letter, but my neighbor’s property is far worse than mine.
11. Do I need to let you know when I cut the grass?
12. Can I mow the vacant lot / property next door?
13. My neighbor’s tree is overgrown and hangs over my property. Is this overgrown vegetation?
14. My neighbor does not trim his side of our joint fence when he mows his grass, so there are tall grass and weeds along the fence.
15. What happens if I sold the property but did not record the sale with the County?
16. How much will I have to pay if the City mows my property?
17. Once the city mows a property how often will it be mowed?
18. Can I grow wildflowers? How about a garden?
19. What is a weed?
20. Are there any exceptions?

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1. How do I apply for a job with the city
2. How do I know if you received a sumitted employment application?
3. How do I apply for a Police Officer Position?
4. How do I apply for a Fire Fighter Position?
5. How long will my application stay active?
6. Does the City have Residency Requirements to be a Police Officer?
7. Does the City have Residency Requirements to be a Fire Fighter?

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1. Do you have any free weeks when stickers are not needed?
2. When is yard waste pickup for the City of East Moline?
3. When is there a City wide cleanup program?
4. Does the City of East Moline provide special pickups for larger items?
5. I need to locate sewer and water lines on my property. Who should I call?
6. I have concerns about stormwater drainage. Who do I contact?
7. Can I plant my own trees on the right of way?
8. I have a drainage easement on my property. What can I build on this easement?
9. I have a utility easement on my property. What can I build on this easement?
10. My neighbor has diverted water onto my property. Who do I contact?
11. The street light in my neighborhood is burned out. Who do I call?
12. When will my neighborhood street be treated for ice or have the snow plowed?
13. My business has a parking lot. Can I push the snow onto the public roadway?
14. Who do I call if I see a stop or yield sign missing, or a traffic light that is burned out?
15. Who is responsible for maintaining the sidewalk along my property?
16. Who is responsible for maintenance of my driveway, which is within the public right of way?
17. When am I, the owner, responsible for upkeep concerning my water pipes?
18. Does the City of East Moline supply garbage cans for their residents?
19. I am having a neighborhood block party. Do I need a permit?

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1. Can I report a crime tip online annonymously?
2. How do I become an East Moline Police Officer?
3. Can I do a ride along with a police officer?
4. Cars are speeding in my neighborhood. Can the police run radar in the area?
5. There is an abandoned vehicle in my neighborhood. Will the police tow it?
6. I'm going on vacation. Will the police drive by my house?

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1. How does the city determine who is the owner of a property?
2. What happens if I sold the property but did not record the sale with the County?
3. Does the County take ownership of my property if I stop paying taxes on it?
4. Who is legally responsible for my property if I stop paying taxes on it?
5. How tall must grass and weeds be before I can report it?
6. What if my neighbor's trees have branches that are growing over my property line?
7. What will the city do if my neighbor has a dead tree on their property and I am concerned it will damage my property?

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1. What is stormwater?
2. Where does the stormwater go?
3. What is stormwater pollution?
4. Who do I contact to report a complaint or to ask more questions about stormwater?
5. Is it okay if I let my soap run into the drain, even if it’s biodegradable?
6. What rules and regulations control stormwater issues?
7. My neighbor’s stormwater runs on my property, can I divert it?
8. Can I change how stormwater flows across my property?
9. The intake in the street, or the pipe under the road is plugged; who is responsible for maintaining these?
10. There is a ravine / stream through my property; who is responsible to maintain it?
11. There is a swale or open drainage channel through my property; who is responsible to maintain it?
12. Can I put yard waste, tree limbs, compost, concrete, chemicals, etc. into my ravine?
13. Why can’t I dump my natural material (yard waste, sticks, compost, etc.) into my ravine?

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1. Why does stormwater have to be managed?
2. What is a stormwater utility?
3. Why is the stormwater utility fee needed?
4. Who pays the stormwater utility fee? Why should churches, schools, and other non-profit organizations be charged a stormwater fee?
5. Under the new Stormwater Rate structure, how are properties with multiple renters handled?
6. What are the current stormwater utility rates?
7. How much will my rates increase?
8. Why a rate increase is required?
9. Can we delay the rate increase?
10. Can we implement a smaller rate increase?
11. Why are the new capital improvements required?
12. How do nearby municipalities handle stormwater charges?
13. How does a fee differ from a tax?
14. None of my water goes into the storm drains; why do I have to pay a stormwater utility fee?
15. What can nonresidential customers do if they think their bill may be calculated incorrectly?
16. I live on the edge of the city and water on my property drains away from streets and public drainage structures; why do I have to pay this fee?

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1. Why is it called a regional P.O.T.W. plant?
2. What is the capacity?
3. What is the typical flow?
4. What type of treatment plant is it?
5. How is the waste treated?
6. Can you dump anything down the drain?
7. Are all wastewater treatment plants the same?
8. What becomes of the treated waste residuals?
9. Do you have tours?
10. Have there been any changes since the last upgrade?
11. What regulations if any are there for wastewater disposal?